Wal-Mart takes a few local lessons, Ropes In Consultant To Study Successful Indian Models
THE world’s biggest retailer, Wal-Mart, may be looking to learn some lessons from a small Indian retail chain. According to sources, the alliance between Bharti and Wal-Mart has mandated a well-known international research firm to study south Indian retail outfit Subhiksha’s neighbourhood store business model. Sources say Wal-Mart may look at something identical to start with in India: a major departure from the retailer’s global policy where the emphasis is on hypermarkets. Though both Bharti and Wal-Mart have all along maintained that the front-end retail will be an exclusive Bharti operation with no interference from Wal-Mart, industry sources say the retail behemoth is keenly following the development. “Its just that Wal-Mart does not hold an equity in the retail project, thanks to the FDI regulation. On the operations front, it is an equally-active participant, and is ensuring that its global best practices are properly implemented,” a source said. When contacted, a Wal-Mart spokesperson denied having appointed any agency for conducting a survey. Studying the Subhiksha model is part of a macro consumer survey, on which the companies will base their exact retail roadmap in India. Apart from studying viable formats, the study will, mostimportantly, delve into the brand name for these stores.
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